Returns
Question: What is the Autocaredirect.co.uk returns policy?
In the unfortunate event that you wish to return your order to us, it is essential that you do so with 14 days of receipt of the goods. The return of non-faulty goods can only be accepted, provided they are in their original packaging and in the same saleable condition as they were on delivery to you. You are responsible for the safe return of the goods and this cost is to be paid by you, the customer.
Please notify us that the goods are to be returned by emailing us with your order number and contact details and ensure they are accompanied by their original invoice number. A refund will be issued to you promptly only once we have received the goods in a satisfactory condition. Should you be in receipt of faulty or incorrect goods on delivery, please contact the Autocaredirect office by telephone, email or our our online contact form, so that collection/replacement can be organised as soon as possible.
Question: What is the Autocaredirect.co.uk returns policy?
In the unfortunate event that you wish to return your order to us, it is essential that you do so with 14 days of receipt of the goods. The return of non-faulty goods can only be accepted, provided they are in their original packaging and in the same saleable condition as they were on delivery to you. You are responsible for the safe return of the goods and this cost is to be paid by you, the customer.
Please notify us that the goods are to be returned by emailing us with your order number and contact details and ensure they are accompanied by their original invoice number. A refund will be issued to you promptly only once we have received the goods in a satisfactory condition. Should you be in receipt of faulty or incorrect goods on delivery, please contact the Autocaredirect office by telephone, email or our our online contact form, so that collection/replacement can be organised as soon as possible.
